Every year, leading aviation consumer website Skytrax compiles a list of the highest rated business class offerings in the world. The Skytrax rankings are based on the impressions of 19.2 million travelers from 104 different countries. The survey, which covered more than 280 airlines, measured 41 parameters ranging from boarding procedures to seat comfort to the quality of service.

Business class has, in recent years, changed dramatically. The standards for service, comfort, and accommodations have increased to a level unseen since the golden age of commercial aviation in the 1960s. These days, lie-flat seats, personal entertainment systems, and menus crafted by gourmet chefs are becoming the industry norm.

That’s because, even though business class comprises a small number seats per plane, it’s pricier fares and premium clientele are important profit drivers for the airlines.

The 10 airlines that made the final list all offer exemplary service, state-of-the-art aircraft, and generous accommodations. Amazingly, the top seven spots went to Asian airlines, while the other three spots are occupied by airlines from Europe.

10. Lufthansa



Why it’s here: Lufthansa opens the top-ten list with an impressive business class product. The German airline offers lie-flat seats, a variety of fine-dining options, and a selection of more than 100 films and 200 TV shows in eight different languages.


  • Reid Harlocker

    Having flown a number of these airlines I agree with much of the rating, but why wasn’t Air New Zealand in the top ten? ANZ is heads and tails better than ANA or Air France, and Turkish Airlines??? Man I’ve never been in a TA cabin that looks like the one shown here, and their food sucks. The bottom line though is that US carriers are too expensive and don’t offer the service or the comfort found on carriers outside the US. In fact, I just returned from Europe. Flew UA business over and tried Condor on the return. Condor was 1/2 the price of UA and the cabin comfort was about the same. UA has made tremendous improvements to their food, but the comfort of the seating is about the same, narrow and hard compared to the others mentioned, and the entertainment is awful. UA has been offering much of the same programs for two freaking years. Traveling long haul on international carriers equals: better food, better entertainment, way more comfortable seating and the prices are often significantly less than US carriers, oh and the flight crews really understand service.